Privacy Policy

Your privacy is important to us. This policy outlines how NAOWA Multipurpose Cooperative Society collects, uses, and protects your information.

Last Updated: June 15, 2026

1. Introduction

Welcome to NAOWA Multipurpose Cooperative Society ("NMCS", "we", "us", or "our"). We are committed to protecting your personal data and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at naowacooperativemultipurpose@gmail.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

  • Personal identifiers (name, email address, phone number, physical address).
  • Financial information (bank account details, transaction history, loan information).
  • Identification documents (ID cards, passport photos) for KYC (Know Your Customer) compliance.
  • Usage data (IP address, browser type, device information).

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes, including:

  • To facilitate account creation and logon process.
  • To manage member accounts and provide cooperative services.
  • To process loan applications and savings contributions.
  • To send administrative information to you.
  • To comply with legal and regulatory obligations.
  • To protect our services and members from fraud.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This may include sharing with:

  • Regulatory bodies (Central Bank of Nigeria, etc.).
  • Third-party service providers (payment processors, cloud hosting).
  • Legal and professional advisors.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Privacy Rights

In some regions, such as Nigeria (under the NDPR), you have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal data.

7. Contact Us

If you have questions or comments about this policy, you may email us at naowacooperativemultipurpose@gmail.com or by post to:

NAOWA Multipurpose Cooperative Society
Unit 1 Alero Azazi Event Centre (Formerly NAOWA Event Centre) Mambilla Barracks Asokoro, Abuja.